Refund policy

RETURN & EXCHANGE POLICY

Our Commitment: We want you to love your Fan of Humanity purchase. Because our items are made-to-order, we have specific guidelines for returns and exchanges.

Defective or Damaged Items: If your item arrives damaged or defective, please contact us within 7 days of delivery with photos. We'll send you a replacement at no cost or issue a full refund, whichever you would prefer.

Wrong Item Received: If we sent you the wrong item, contact us within 7 days and we'll make it right with a replacement or refund, whichever you would prefer.

Size/Fit Issues: Due to the custom nature of our products, we cannot accept returns for size or fit preferences. Please review our size charts carefully before ordering. If you're between sizes, we recommend sizing up.

Change of Mind: Because each item is custom-made for you, we cannot accept returns for change of mind, color preference, or style reasons.

How to Request a Return: Email us at mandy@fanofhumanity.com with your order number, photos of the issue, and a brief description. We'll respond within 48 hours.

Our Promise: While we can't accept all returns due to our made-to-order model, we stand behind our quality. If there's a genuine problem with your order, we'll work with you to find a solution.